Privacy Policy

What data do we collect?

Impermanence may collect some of your data through the use of cookies. This information may be used to refer you to activities, events and projects relating to the company. We will never provide your data or contact details to other organisations without your explicit permission. We will store any personal data securely and we will only contact you regarding activities related to our work and for marketing purposes with the understanding you have expressed interest in our work. This may be in the form of social media marketing, email marketing or other reasonable means. Your data will be handled with care and if at any time you wish to revoke the use of this information, please get in touch and we amend accordingly.

What are cookies?

Cookies are embedded code into a website that record a users browsing activity whilst on a website that contains such code. We use cookies to enable us to maintain a positive user experience and to allow us to share relevant information to visitors on this website. You can amend your cookie settings at any time and choose what information you share. In accordance with GDPR, we will endeavour to store any data safely and securely and you can request and amend the information captured by us by simply emailing: info@impermanence.co.uk

How to contact us?

You can retrieve this information at any time by emailing: info@impermanence.co.uk

Use Of Cookies

Our Company may collect the following data automatically through the use of cookies:Name, email address, phone numbers, browsing activity, as well as your preferred settings and themes.

How do we collect your data?

How do we collect your data? You directly provide Our Company with most of the data we collect. We collect data and process data when you:
• Register online or place an order for some of our events, products or services.
• Voluntarily complete a customer survey or provide feedback or communication via email regarding the above events, products or services.
• Use or view our website via your browser's cookies.
• Join our mailing list voluntarily.• Apply for roles in volunteering or work.
• We may hold your data for short periods of time if you have recently contacted us about any of the above. We will not automatically store this information unless there is a legitimate interest to do so.

How will we use your data?

Our Company collects your data so that we can:
• Process any orders you make and manage your account.
• Contact you with information regarding other products and services we think you might like.
• Update you on news and opportunities via our regular online newsletter.

Our Company will not share your data with our partner companies or organisations without your explicit consent or unless there is a legitimate reason to do so. I.e. a third party organisation such as ticketing services.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data locally on an internal business computer. Due to the nature of online services such as ticketing and bookings, we may unintentionally hold your data temporarily on online servers.

Our Company will keep your personal data securely for up to six months. Once this time period has expired, we will delete your data by removing any stored information that is no longer relevant or where there is no legitimate interest.

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
• The Mount Without
• The Mount Without Events

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of Our Company. If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request copies of your personal data.
The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete. The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions. The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions. The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions. The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions. I.e. to perform a refund through a third party ticketing software or service.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: info@impermanence.co.uk

More about cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in if applicable
• Understanding how you use our website
• General Marketing purposes

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
Functionality - Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Advertising - Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our Company website may contain links to other websites. Our privacy policy applies only to our website, if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 May 2021
How to contact us If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: info@impermanence.co.uk